Student Preparation Checklist

Are you ready to attend class remotely?

  • Do you have the hardware and technology infrastructure that you need?
    • Do you have access to a computer (or mobile phone)?
    • Do you have a stable internet connection? If you run into problems, see this UIS page on internet connectivity issues.
    • Do you have access to a webcam (built-in or external)?
    • Do you have access to earbuds or headphones?
    • If you might need to access Zoom with your smartphone, have you downloaded the Zoom app?
  • Have you familiarized yourself with Georgetown’s core tools for remote learning?
    • Have you heard from your professors which tools you’ll be using?
    • Are you familiar with Zoom, which you may be using for live class interactions and office hours?
    • Are you familiar with Canvas, which you may be using for accessing course content/submitting assignments/taking quizzes and tests?
    • Are you familiar with Proctorio, which you may be using for proctored exams?
  • To the extent that this is possible, have you chosen a place to set up for class sessions that is relatively distraction-free, quiet, and available to you for the whole class session?
  • Students doing their remote learning from other countries may want to check out our tipsheet on Best Practices for Teaching and Learning Internationally.

Do you know where to go for help?

  • Contact your professors with accommodation requests or any questions about your courses.
  • Contact your Advising Dean with questions or challenges related to your ability to participate fully in your lineup of courses this semester.
  • Contact help@georgetown.edu if you do not have the technical infrastructure you need to participate fully in remote classes.
  • Contact zoom@georgetown.edu for Zoom support, Canvas Help for Canvas support, and UIS (help@georgetown.edu) for troubleshooting for other Georgetown learning tools.
  • Contact the Office of Campus Ministry at 202-687-4300 or Counseling and Psychiatric Services (CAPS) at 202-687-6985, or explore other GU mental health resources, for help related to anxiety and well-being during this present situation.

CNDLS: cndls@georgetown.edu or 202-687-0625
UIS: help@georgetown.edu

CNDLS Office Hours

CNDLS provides virtual office hours for support with tools and tips for teaching online.

Hours of operation: Monday – Friday between 9 am and 5 pm. After hours, reach us at cndls@georgetown.edu and someone will reach out as soon as possible.  

For information on daily office hours offered by CETS, UIS and other partners, please visit the contact page.

Tip of the Week

If you are teaching a hybrid course this semester, or otherwise looking to brush up on techniques for hybrid teaching, we have assembled a collection of resources for you here, including insights from faculty members who have been teaching in the hybrid mode.

CNDLS Calendar

Visit the CNDLS calendar to learn about upcoming programs and workshops.!