Student Preparation Checklist

Are you ready to attend class remotely?

  • Do you have the hardware and technology infrastructure that you need?
    • Do you have access to a computer (or mobile phone)?
    • Do you have a stable internet connection? If you run into problems, see this UIS page on internet connectivity issues.
    • Do you have access to a webcam (built-in or external)?
    • Do you have access to earbuds or headphones?
    • If you might need to access Zoom with your smartphone, have you downloaded the Zoom app?
  • Have you familiarized yourself with Georgetown’s core tools for remote learning?
    • Have you heard from your professors which tools you’ll be using?
    • Are you familiar with Zoom, which you may be using for live class interactions and office hours?
    • Are you familiar with Canvas, which you may be using for accessing course content/submitting assignments/taking quizzes and tests?
    • Are you familiar with Proctorio, which you may be using for proctored exams?
  • To the extent that this is possible, have you chosen a place to set up for class sessions that is relatively distraction-free, quiet, and available to you for the whole class session?
  • Students doing their remote learning from other countries may want to check out our tipsheet on Best Practices for Teaching and Learning Internationally.

Do you know where to go for help?

  • Contact your professors with accommodation requests or any questions about your courses.
  • Contact your Advising Dean with questions or challenges related to your ability to participate fully in your lineup of courses this semester.
  • Contact if you do not have the technical infrastructure you need to participate fully in remote classes.
  • Contact for Zoom support, Canvas Help for Canvas support, and UIS ( for troubleshooting for other Georgetown learning tools.
  • Contact the Office of Campus Ministry at 202-687-4300 or Counseling and Psychiatric Services (CAPS) at 202-687-6985, or explore other GU mental health resources, for help related to anxiety and well-being during this present situation.

CNDLS: or 202-687-0625

CNDLS Office Hours

CNDLS provides virtual office hours for support with teaching practices and tools from 9 am – 5 pm Monday to Thursday, and 9am – 2pm on Fridays. 

At other times, please email, and a member of our team will get back to you during business hours. For information on office hours offered by CETS, UIS, and other partners, please click here.

Tip of the Week

As you get accustomed to the upgraded campus classrooms, we’ve put together some tips for using those upgraded classrooms, and CETS has created a cheatsheet for recording using Zoom directly from Canvas.

TLISI 2021

Registration is now open for Georgetown’s annual Teaching, Learning, and Innovation Summer Institute, hosted by CNDLS.