Technology Support Available Across the Georgetown Community
- University Information Services (UIS) provides technology support to faculty, staff, and students via a 24/7 Service Center Web portal and in-person Service Desks.
- CETS is offering a Zoom helpline Monday-Friday, 8:00AM – 7:00PM. They can provide individual Zoom support and create a practice lecture session to help acquaint faculty with the platform. More at https://cets.georgetown.edu/.
- For help with Canvas, faculty can call the dedicated 24/7 support line at 833-476-1171 or open a live chat request from within Canvas.
- McDonough School of Business faculty can request support by calling the MSB Tech Center (202-687-4721) or emailing the MSB Tech Center (email@example.com).
- Law Center faculty and staff please visit the Instructional Continuity at Georgetown Law Center page.
- If you need assistance with Georgetown Commons blogs or wikis, please email CNDLS at firstname.lastname@example.org. If you’d like to set up a new blog, please fill out this form.
- For pedagogically related inquiries and consultations related to instructional continuity, contact CNDLS.
We’ve also assembled an instructional continuity contact sheet for your convenience.
If you are not sure what kind of help you need, please feel free to contact CNDLS at email@example.com.
CNDLS Office Hours
CNDLS provides virtual office hours for support with tools and tips for teaching online.
Hours of operation: Monday – Friday between 9 am and 5 pm. After hours, reach us at firstname.lastname@example.org. N.B. CNDLS Office Hours are closed the week of Thanksgiving (November 23-27).
Tip of the Week
As we near the end of the semester, many students will be preparing final presentations, individually or in groups. Take a look at our resources on oral presentations in a virtual learning environment for ideas that can help make virtual presentations during class as smooth as possible. If your final exam will be a traditional test and you’re looking for ideas on fostering academic integrity during test-taking, consider these “analog” techniques.
Reminder: Please update your course description and syllabus in GU360 to keep students informed as they make course decisions.
Visit the CNDLS calendar to learn about upcoming programs and workshops.